Privacy Policy

At Mr Terabyte LLC ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mrterabyte.co and use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request quotes
• Subscribe to our newsletter
• Communicate with us via email or phone
• Use our chat widget or terminal assistance
• Apply for job opportunities

This information may include: name, email address, phone number, company name, job title, project requirements, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

• IP address and geographic location
• Browser type and version
• Device type (desktop, mobile, tablet)
• Operating system
• Pages visited and time spent on pages
• Referring website or source
• Click patterns and navigation behavior

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. This includes Google Analytics for website analytics and performance tracking. You can control cookie preferences through your browser settings and our cookie consent banner.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our services
• Responding to your inquiries and requests
• Sending project proposals and quotes
• Processing service orders and contracts
• Communicating about projects, updates, and technical support
• Sending newsletters and marketing communications (with your consent)
• Analyzing website usage and improving our services
• Detecting and preventing fraud and security threats
• Complying with legal obligations
• Improving user experience and website functionality

3. Google Analytics and Tracking

We use Google Analytics 4 (GA4) to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

What Google Analytics collects:

• Page views and user sessions
• Approximate geographic location
• Device and browser information
• Traffic sources and referrers
• User engagement metrics

You can opt-out of Google Analytics by declining our cookie consent banner or by installing the Google Analytics Opt-out Browser Add-on.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These include:

• Web hosting providers
• Email service providers
• Analytics services (Google Analytics)
• Payment processors (for service payments)
• Cloud storage providers

4.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of company assets, your information may be transferred to the new owner.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection
• Regular backups and disaster recovery plans

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing your information
• Portability: Request transfer of your information to another service
• Withdrawal of Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at info@mrterabyte.co

7. Cookie Policy

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Preference Cookies: Remember your settings and choices

You can control cookies through our cookie consent banner and your browser settings. Blocking cookies may affect website functionality.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. GDPR Compliance (For EU Residents)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• The right to be informed about data collection and use
• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision-making and profiling

Our lawful basis for processing your personal data includes consent, contract performance, legal obligations, and legitimate interests.